Information
Shipping & Returns
Last updated: March 8, 2026
1. Delivery regions
We deliver across the European Union and selected international destinations. Availability depends on carrier coverage and product restrictions.
2. Shipping costs
Shipping is calculated at checkout. Promotional free-shipping thresholds may apply and are shown in your cart and checkout summary.
3. Delivery times
Estimated delivery times are shown at checkout. Actual delivery may vary due to customs, peak seasons, weather, or carrier delays.
4. Damaged or lost parcels
If your parcel arrives damaged or does not arrive within the expected timeframe, contact support promptly so we can investigate and resolve the issue.
5. Returns
You can request a return within the applicable return window. Returned goods must be unused and in original packaging unless consumer law states otherwise.
Payment methods
Payments are securely processed by Mollie. Available methods depend on your country and order details.